Government continues to rule out coach support

In an updated response to an official petition requesting further support for the coach industry, the Government continues to rule out bespoke financial support. The response went on to outline the range of existing measures designed to support companies impacted by Covid-19, including the Bank of England’s Covid Corporate Financing Facility (CCFF), tax deferrals, the […]

Stagecoach launches new Customer Experience Centre

Stagecoach South West has launched a new Customer Experience Centre. The newly established Customer Experience Team is covering enhanced hours across new channels to improve overall accessibility for passengers. With a new centralised phone number and email address which are now covered between 6am to 8pm, Monday to Friday and 0900-1700 Saturday and Sunday. The […]

CPT calls for Recovery Partnerships post-pandemic

To get more passengers back on buses post-pandemic, CPT has suggested Recovery Partnerships. It suggests these would be entered into once the current support mechanism ends. CPT envisions Recovery Partnerships will build on the positive relationships established between operators and local authorities during the pandemic. They would enable them to agree how to deliver a […]

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