McGill’s Bus Group has invested in EPM Bus Solutions technology to transform its customer service function to build patronage. Developed by EPM specifically for the bus sector, Customer Resolution Centre (CRC) is designed to accelerate customer service response times by providing complete visibility of the operating environment, enabling customer service teams to manage queries efficiently. […]
Irizar UK has supplied an Irizar Integral i6 to Woods Travel of Bognor Regis in partnership with Dawsongroup Bus & Coach. The 12.9m coach is one of the first i6 models featuring revamped styling to bring the design in line with the rest of the Irizar range. PSVAR provision has been specified on the 49-seat […]
REL announces it hopes to complete three coach operator acquisitions by the end of the year, as it receives six Volvo B8R-based MCV eVoTors. The six eVoTors are for its Redwing and Davian brands and will be operated on private hire and private school contracts in London, as well as tour work. REL is keen […]
Flowbird has introduced a new integrated ticketing system for the autonomous Portuguese islands of Madeira and Porto Santo. The project, delivered by the Autonomous Region of Madeira, brings together three bus operators (Companhia de Autocarros da Madeira, Siga Rodoeste and Horários do Funchal ) in a new network called SIGA, with passengers and operators benefiting […]
Women in Bus and Coach has selected Kerry Turner from First Travel Solutions as the winner of its competition for a mentoring director role on its Board of Directors. Kerry is joining the Women in Bus and Coach Board for a one-year term starting today (1 August 2024). As part of her role, Kerry will […]
Alexander Dennis has unveiled the first next-generation Enviro400EV battery-electric double decker built to TfL specification. The Enviro400EV for London is fitted with 472kWh batteries as standard, which the manufacturer is now able to warrant for 14 years or 1 million km, whichever comes first, under normal operating conditions in the capital. This allows the zero-emission […]
Parma Group, specialists in safety and wheel styling products for the transport industry, is celebrating its 25th anniversary. Parma Group was started in 1999 by father and son, Phil and Marc Pittock, in their garden shed with just a Yellow Pages and a phone as their office. At the time a niche market, the pair […]
Ralph Roberts, current CEO, has been appointed as McGill’s Group’s new Chairman, assuming the role from co-owner James Easdale who remains as a director alongside his brother, Sandy. Tony Williamson has been appointed as the new Chief Executive Officer of the group. Tony enjoys a wealth of experience in public transport across nearly 40 years […]