Passenger satisfaction varies widely, says survey

Bus passenger satisfaction varies widely in England, according to the latest report from independent watchdog Transport Focus. The ‘Your Bus Journey’ study found 80% of those travelling said they were satisfied with their last journey. It found passengers in East Riding of Yorkshire and Bournemouth, Christchurch and Poole the most satisfied overall with their journey […]

Bourton-on-the-Water: councillors vote for coach ban

Bourton-on-the-Water has voted in favour of restrictions for coaches entering the Cotswold village – one of the industry’s most popular destinations. At a parish meeting, councillors voted six to three in favour of introducing Traffic Restriction Orders (TROs) preventing access for tourist coaches along two key routes, and will now consult with the Highways Authority […]

Driving the future

The problems faced across the passenger transport industry in its battle to recruit and retain drivers aren’t easily resolved. “I believe the coach and bus industries are still faced with a legacy image of ‘the bus driver,’” says Mark Williams, Editor of Bus & Coach Buyer and a veteran of the industry for 35 years. […]

Industry bodies to ‘dismantle barriers’ to diversity

Three industry bodies are teaming up to ‘dismantle barriers’ to diversity in the industry and empower more women in the sector. The Confederation of Passenger Transport (CPT), the Bus Centre of Excellence (BCoE) and Society of Operations Engineers (SOE) are teaming up to address the underrepresentation of women in engineering, starting with their collaboration on […]

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