Building on reputation
Arriva Bus & Coach is planning a workshop expansion and more than doubling its service team at its satellite aftersales unit...
CPT warns of huge port delays
The Confederation of Passenger Transport has warned that, if the UK exits the EU without a deal on 31 October, severe disruption...
If you want good buses, you need fewer cars
I see that Newcastle’s promising start to setting an agenda for a Clean Air Zone has collapsed into weak-kneed populism. The...
On Target 13 – Define the hirer
For most coach operators and indeed bus operators who hire buses to groups, the words ‘private hire’ cover a whole range of...
On Target 1 – Don’t be a charity
On Target is a title that sums up my philosophy. We are all target driven in business, or should be, as that is the only way we...
On Target 2 – Retaining drivers
By far the biggest issue in our wonderful industry is the shortage of drivers in the bus sector, but even more so, a shortage of...
On Target 3 – Recruiting drivers
Having revealed my secrets on how to retain drivers in the last edition of On Target, let’s start at the beginning, attracting...
On Target 4 – Training drivers
Allow me to explain the economics of training my own drivers from car licence level. Many of my fellow operators tell me they...