Youngsters advise transport bosses

West Midlands transport authority Centro has formed a Youth Forum to get views on bus, train and tram services and how they could be improved for younger users. The 29-strong team will help shape the future of public transport by meeting regularly with Centro staff to contribute directly to discussions on forthcoming transport policies.

Members of the group, aged 13 to 20, are tasked with helping to form ideas to better connect passenger information with new technology. The group will next meet in June to discuss transport information aimed at young people and help draw up a code of conduct for bus use. They will also take part in mystery shopping activities to feed back on services and join online discussions on transport issues.

Centro’s Education and Communities Team Leader, Rachel Evans, said, ‘The rise of technology has meant that the younger generation of public transport users often have a different outlook on how their lives could be made easier. We have already developed journey planning smartphone apps and expanded our real time information systems but these are the people who are best placed to help us ensure we are meeting the demands of the modern commuter. The regular meetings will make sure we are kept right up to date on exactly what our younger passengers want from the transport network.’


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