All-Wales Quality Standards consultation

A consultation on proposals to introduce voluntary All-Wales Quality Standards for local scheduled bus services has been launched by the Welsh Government. It will require operators to meet certain standards in order to receive BSOG funding. The proposals have been developed by the Bus Policy Advisory Group and are based on the quality standard introduced in south east Wales recently. The Bus Policy Advisory Group is made up of representatives from local authorities, bus operators and passenger and disability groups.

Transport Minister, Edwina Hart, said, ‘Bus services provide vital access to employment and services for many people across Wales. Every day, 63,000 people rely on the bus to get to work and about 350,000 trips are made in total. The Welsh Government is committed to improving the quality and accessibility of local bus services. We want to see improved standards across the country to encourage more people to use buses and provide a sustainable future for services. The draft standards cover ticketing and fares, vehicle quality and accessibility, and passenger information.’

The consultation can be found at

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