UrbanThings enhances anti-fraud animation

Transport technology specialist UrbanThings is introducing an enhanced anti-fraud animation as part of its latest update to UrbanHub. This change is intended to make it even easier for drivers to identify a valid mobile ticket.

The company’s interactive anti-fraud animation uses coloured bubbles which move across the ticket display and demonstrate to drivers they are looking at a real ticket. Now the bubbles cover more of the screen, making it easier for drivers to see. The animation appears on both QR and visual validation ticket types. It ensures that a screenshot or screen recording of a ticket cannot be used to defraud inspectors.

The ticket also responds to a user’s hand movement by using the mobile device’s inbuilt accelerometer (a feature of all modern smartphones). It detects when the user rotates the screen and augments the bubbles accordingly by always rising upwards. This means that ticket inspectors can ask a passenger to rotate their phone in real-time, and see the instant response in the direction of the bubbles to prove the ticket is real.

Simon Franklin, Senior Product Manager at UrbanThings, said: “Our mobile ticketing solution needs to give our customers confidence that only individuals who have paid for a ticket can use it. At UrbanThings, we’re constantly introducing new and exciting features and will keep innovating to put our clients and their customers at the heart of everything we do.”