Better experience

Receiving this accreditation is part of TTS’s goal of offering a better experience than what similar companies offer. David said the business is ‘very much customer focused’. For instance, one thing that sets it apart according to David is the fact it holds so much stock and so many spare parts. He said that when the company gets an order, it can deliver and fit it quickly.

The company’s DVRs can be remotely accessed for viewing of footage and maintenance purposes.

Another benefit of its products is the fact its CCTV systems can be remotely accessed via 3G. This means the footage the cameras record can be viewed without any need to download. It also aids in diagnosing any problems the system might have, enabling a remote health check. TTS also has a low cost CCTV system available, which consists of four cameras to cover the main areas on board a bus. It is priced at £500. Its surveillance systems can be tailored to specific needs, with systems of up to 16 cameras available. It has just launched a new camera, which records in 600plus TV lines, providing a very high resolution and this has been adopted as the standard camera it supplies.

However, it is not just about supplying products, TTS focuses heavily on providing good service and support. The company’s extensive network of engineers can service all recognised brands.

This Timespace DVR (digital video recorder) is available from TTS

To further its commitment to providing the best experience for customers, TTS has a wide ranging product portfolio, including passenger counting systems, mobile wi-fi units and alcohol breathalyser units. The main brands in the CCTV sector it supplies are Timespace and HiK Vision, as well as its own brand. The aim is to grow this range in the months and years to come.

TTS is certainly embracing the future, looking forward to considerable growth. It is also developing its web presence further. The aim is to have an extensive catalogue of its products and solutions available, as well as an online customer help desk. This latter feature will provide access to the operator’s service history, enabling them to log service calls through it and to track repairs.

All of these efforts are to benefit its primary market, the bus and coach industry. It is logical that it aims for this sector, because its managers were previously heavily involved in it prior to founding TTS. One area in particular that it will be focusing on is coach operators, as the management team believe there is a real opening in the market to exploit. David said a lot of coach companies are starting to have CCTV and other camera systems fitted for insurance reasons, adding that they are also installing forward facing cameras to capture any traffic accidents to disprove false accident claims.

Last word

Since starting up, TTS has already excelled itself, having won an impressive number of contracts and this is without doing much direct marketing yet, their reputation for quality products and services precedes them. With so much early success, the company is showing signs of becoming a mainstay in the industry once it is fully off the ground.

For more information please contact;

• Sales:
  David Cummings
  07876 565209
  [email protected]
• Service & Support:
  Dave Haworth
  07876 564112
  [email protected]

By Chris Peat