TransMach in major South Yorks ticket machine roll-out
Transport ticket system specialist TransMach has been appointed to provide contactless electronic ticket machines (ETMs) for the South Yorkshire Supertram.
The deal comes as Sheffield’s tram service changes hands from Stagecoach to new operator South Yorkshire Future Trams. TransMach is supplying Supertram with 90 of its handheld TM920 Pro devices, which will enable conductors to retail paper and smart tickets and accept pre-purchased smart tickets, as well as process cash and contactless transactions. These units accept contactless bankcard (cEMV) payments, ITSO smartcards and QR codes, that are fully integrated with SYMCA’s mobile app, which uses TransMach’s own barcodes.
In addition, SYMCA will benefit from TransMach’s innovative work on developing a cross-industry PAR deny list and real-time barcode checking, to protect revenue and minimise the risk of contactless ticket fraud.
“Our mission is to help local authorities and transport operators to make significant efficiencies in cost and time” – TransMach’s Director, Minesh Vandra
TransMach’s Director, Minesh Vandra, said: “We’re delighted to be supporting SYMCA as it takes over the operation of South Yorkshire Supertram. Our mission is to help local authorities and transport operators to make significant efficiencies in cost and time, by harnessing the benefits of security-assured contactless ticketing technology, backed up by a dedicated support function and cloud-based asset management. Being part of a cross-industry group in the development of the PAR Deny List protocol sets a new standard in safeguarding critical data and systems and this important work will strengthen SYMCA’s operation considerably. TransMach takes a bespoke approach to every project, to ensure that customers can identify areas where improvements can be made.”
“TransMach have been tremendously responsive to our input and requests in delivering a tram-based configuration appropriate to South Yorkshire’s operating area” – Suzanne Hutchinson, Head of Commercial Development at SYMCA
Suzanne Hutchinson, Head of Commercial Development at SYMCA, said: “It has been a pleasure working with TransMach and colleagues in the existing Stagecoach Supertram operation and at both Yorcard and internally at SYMCA to get this project over the line, which was very challenging in terms of timescale for delivery. TransMach have been tremendously responsive to our input and requests in delivering a tram-based configuration appropriate to South Yorkshire’s operating area and the current mix of tram-only and multi-operator TravelMaster ticketing, whilst also embracing the new contactless technology through Littlepay and Elavon.”