Ticketer launches driver alert feature

Could bridge strikes be a thing of the past with this new function from Ticketer?

Ticketer has launched an additional driver alert feature on their Electronic Ticketing Machine (ETMs) which will bring further benefits to public transport operators and drivers.

Due to changing schedules, road closures and rail replacement services, drivers can often find themselves along unfamiliar routes where restricted access, such as width and height limitations, may prevent the safe passage of some buses. Answering an industry-wide call for a solution, Ticketer’s new Road Restriction feature alerts drivers when they are approaching a restricted access area that cannot safely accommodate the vehicle, warning the driver that it would be inadvisable to cross under or through.

Utilising a regularly updated national gazetteer of restricted roads across the UK, together with dimensions of the vehicles, the ETM can detect when the bus is approaching any restricted roads and warn the driver via a visible and audible alert.

Jason Mann, Head of Product at Ticketer, comments: “Extending the Ticketer ETM to deliver this functionality means there are no additional hardware needs or additional installation requirements, cutting down on unnecessary costs and ensuring immediate rollout to operators. Furthermore, as with all Ticketer upgrades, the RRA feature can be simply uploaded to the ETMs over the air without the need for a site visit to deliver this much-needed solution.”

A successful pilot is already underway with several operators, including First Bus, who are leading the trial.

Simon Pearson, Commercial Director at First Bus, added: “Ticketer’s enhanced driver alert functionality improves our drivers’ access to critical information. The seamless implementation of this customer-focused technology will allow us to introduce the update at pace and with ease, right across our UK-wide fleet. We look forward to working with Ticketer over the coming months to integrate learnings from the pilot and support the wider rollout of this important ETM update.”

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