Ticketer honoured with Queen’s Award

John Clarfelt (pictured) reacts to accolade

Ticketer has been awarded a Queen’s Awards for Enterprise: Innovation 2020. The accolade recognises the winner’s corporate excellence and innovation.

Founded in 2009, Ticketer aims to offer market-leading ticketing technology, combined with personalised, responsive support. Ticketer ETMs are customised for operators’ needs, driving insights, and providing information to help fuel revenue. Ticketer won the award by demonstrating how its ongoing product innovation has significantly improved its own commercial performance over the last five years, whilst aiding operators across the sector to enhance their passenger proposition.

John Clarfelt, Ticketer’s CEO, said: “This really has been a tremendous team effort, not just from the Ticketer Team, but from our customers, suppliers, and friends across the industry. I really feel incredibly humbled to receive such a prestigious award. All we have done is bring alive what bus operators have asked the industry to deliver, and so we are proud to accept this achievement on behalf of our amazing friends and colleagues in the sector, who have been loyal supporters and with us every step of the way.

It really is a bitter-sweet moment, to be recognised for success at such a challenging time for us all – and yet precisely because of those challenges, I hope that in some way it will be particularly encouraging for our industry to be acknowledged in this way during these extraordinary times. Between us we have done it before, and I know that together we will do it all over again once we are back to near normality.”

  • A YouTube video from John Clarfelt on winning the award is available here

[youtube v=”Y0rzKv86e-A”]


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