Ticketer awarded ticketing contract for TfGM’s franchised operations

Transport for Greater Manchester (TFGM) has awarded Ticketer the contract to supply an integrated ticketing and real-time information solution for its franchised operations across the region.

Ticketer has been working closely with TfGM for over five years and this new contract will see the operator build on the partnership further.

As part of the implementation, operators will be among the first to experience Ticketer’s Next Generation Ticketing solution, connected to a smart vehicle communications gateway (the Ticketer Smart Gateway). This new ‘plug and play’ approach is designed to provide

an ecosystem of connectivity for on-bus IT infrastructure, allowing operators to reduce the amount of hardware and SIMs on bus, as well as providing opportunities to reduce energy consumption through enhanced monitoring on electric vehicles.

Ticketer’s real-time information (RTI) solution provides operators with increased functionality such as advanced disruption management, corridor management, on-bus inventory management, and advanced tracking among many other features to improve operator efficiency.

“After a very successful relationship with TfGM over the last five years, we are proud to be continuing our partnership on a broader scale” – Andreea Reardon, Group Chief Product & Technology Officer, Ticketer

Andreea Reardon, Group Chief Product & Technology Officer, Ticketer, said: “We are committed to supporting the industry and bringing the latest innovation to market. TfGM’s approach to this contract has now validated our drive for a more integrated on-bus solution. One of the most exciting things is our ability to now accelerate our strategic roadmap and bring new product development to market whilst also being able to continue to focus on our core product offering. After a very successful relationship with TfGM over the last five years, we are proud to be continuing our partnership on a broader scale.”

“Ticketer’s on-bus ticketing services will provide a convenient and flexible way for customers to pay for journeys on buses with further integration planned that will connect up and simplify payment across all forms of public transport” – Vernon Everitt, Transport Commissioner for Greater Manchester

Vernon Everitt, Transport Commissioner for Greater Manchester, said: “Ticketer’s on-bus ticketing services will provide a convenient and flexible way for customers to pay for journeys on buses with further integration planned that will connect up and simplify payment across all forms of public transport.

“It will also help us to provide enhanced accurate, real-time travel information, keeping people up to date and opening up access to more choices for journeys by public transport.”

The Ticketer solution is due to start rolling out from 24 September 2023.

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