TfL confirms cash free buses
TfL has confirmed cash fares will no longer be accepted on London buses from 6 July. The decision to move to cash free follows a considerable drop in the number of people paying their fare in cash. This change will not affect 99% of passengers who already pay for their journeys using Oyster, prepaid tickets, contactless payment cards or concessionary tickets. The £130m savings expected to be generated by this to 2022/23 will be reinvested in improving transport, according to the transport authority.
As the change takes place, TfL has put in place a number of initiatives to ensure there is a smooth and trouble free transition for customers. These include a new ‘one more journey’ feature on Oyster that will allow passengers who do not have sufficient credit for a bus fare, but who have a positive balance on their card, to make one more bus journey. It is also implementing a review of the Oyster Ticket Stop network, which has had a series of additional locations added (particularly in outer London). Refreshed guidance on vulnerable passengers will be provided to all 24,500 London bus drivers and a public information campaign on the changes will be rolled out in May.