Sheffield patronage continues to rise

Since the launch of the Sheffield Bus Partnership 18 months ago, overall passenger numbers for journeys have grown by 740,000 (0.9%). Fare paying passengers have risen by nearly 10%, an increase of 4.65m, although ENCTS passengers dropped by 9.6% (2.55m) and child travel by 12.4% (1.35m). Records also show continued improvements in punctuality and reliability, with 98.7% of buses running as scheduled and up to 170 (44%) fewer customer complaints received a month, compared to pre-Partnership levels and levels elsewhere in the county. The partnership predicts an additional 2.87m (3%) overall passenger journeys for the partnership’s first two years of operation. 120 new, greener, low floor buses have also been introduced on Sheffield’s streets and £4.5m has been invested in bus stops, routes and traffic management. Discounted multi-operator tickets that can be used interchangeably on different buses have seen some fares fall by 23%, benefitting at least 60% of paying passengers.

The Sheffield Bus Partnership consists of the South Yorkshire Passenger Transport Executive (SYPTE), Sheffield City Council, Stagecoach in Sheffield, First South Yorkshire and Sheffield Community Transport. It aims to improve the city’s bus service and increase passenger numbers by making the network easy to use, reliable and more convenient, with fewer changes to routes and timetables.



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