New First West of England MD named

Doug Claringbold has been appointed as Managing Director for First West of England and will succeed James Freeman when he retires on 31 March 2021.

Doug is an experienced commercial and operational leader within the ground transport sectors, passionate about the customer and colleague experiences and he has a wealth of experience in building strong and sustainable relationships with partners and stakeholders.

Doug will start his induction with First Bus during February and throughout March will work alongside James Freeman to ensure a smooth transition in readiness to take over on 1 April.

Commenting on his appointment Doug said: “During these very difficult times the professionalism of those working within the First West of England team was evident when I visited Bristol last year and sampled our customer proposition. I look forward to working with everyone to realise every opportunity that the recovery will bring, further supporting our communities, delivering exceptional service and building on James Freeman’s legacy.”

Dave Alexander, Divisional Director, First Bus, added: “James leaves First West of England with our very best wishes for a long and happy retirement and sincere thanks for his leadership of the business during the last six years.”