Kinchbus trials cloud based contactless payments


Kinchbus, part of the Wellglade Group, is trialling the UK’s first cloud based contactless payment system. The operator is recruiting customers to join the December trial which, if successful, could lead to contactless payments implemented across its fleet. Volunteers will be able to use their Visa and MasterCard debit or credit cards to make contactless payments on: Kinchbus 2 linking Loughborough, Charnwood villages and Leicester; then Kinchbus 9 between Loughborough and Nottingham; and the skylink route linking Derby, Loughborough and Leicester with East Midlands Airport. It involves customers tapping their contactless bank cards on the reader when they get on and off the bus. Overnight the cards are charged with the cheapest possible fare for the exact journeys made. Customers can check what they have paid via an app or a secure website. The smart ticketing solution is provided by TEDIPAY.

General Manager at Kinchbus, Alex Kerr, said, ‘We believe this is the first of its kind on buses in the UK. It’s as simple as touch on, touch off, and the system works out the best value travel for our customers. Whilst some contactless trials elsewhere have used standard card readers for buying fixed fares and tickets, we are going the extra mile with contactless touch-on, touch-off, as it’s a quick, convenient method of paying for everyday transactions such as bus fares. Customers won’t need to remember to have cash or to pre-select a ticket, the best value fare will be worked out for them based on their precise journeys each day. Testing has gone very well so far.’


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