Go-Ahead owned Go North East has signed RNIB’s (Royal National Institute of Blind People) Accessibility Charter. The operator’s drivers are taking part in ‘Swap with Me’ events, training them to better understand the challenges blind and partially sighted passengers face when using the bus. The training events are part of RNIB’s ‘Stop for Me Speak to Me’ bus campaign. The Accessibility Charter is a list of commitments that blind and partially sighted people want bus operators to make in order to improve the services for those with sight loss. Over a third of Go North East’s fleet has onboard audio-visual announcements to help the visually impaired.
MD at Go North East, Kevin Carr, said, ‘We invest heavily in ensuring people with disabilities, including visual impairments, are supported when using our buses. We receive a lot of praise from passengers about our drivers for their skills in supporting those with disabilities.’