Go NE improves smart ticketing
Go North East has improved its service for customers who buy their tickets on-line with the ‘key’ smartcard. Those purchasing a ticket before 21.00 via the internet can now be guaranteed to be able to use it the next day. Previously, the company asked customers to allow 48 hours between purchasing a ‘key’ smartcard ticket and it being available on the card. Go North East claims it was the first transport operator in the region to offer smartcards. The company has issued over 100,000 of them since they went live two years ago. It has more smartcard customers than any other bus operator outside London.