More ‘flexible’ DVSA service

Alastair Peoples with Denise Lovering at Glenside Commercials, Caerphilly

Alastair Peoples with Denise Lovering at Glenside Commercials, Caerphilly

DVSA has launched what it describes as a more flexible service for commercial vehicle tests. It now gives the option of testing seven days a week, 24 hours a day. The improved service will be available in South Yorkshire later in March 2015, and will be available across Great Britain by 2017.

ATFs will also have direct access to a centralised support team to help with: scheduling availability for DVSA assessors; improved management of pre-funded accounts, which can be used to pay for DVSA services; daily test reports; and reporting problems. There are now over 475 ATFs across Great Britain, accounting for almost 90% of annual tests.

DVSA Chief Executive, Alastair Peoples, said, ‘More commercial vehicle tests than ever are now being carried out by DVSA staff at privately owned sites, reducing the amount of time and money operators need to spend travelling to test stations. We are now providing even more flexibility by making tests available whenever customers need them, at any time of the day or week.’

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