Dulson Training teams with Lakeside for new offering
Shropshire-based Dulson Training has teamed with Lakeside Coaches to develop a training programme for operators across the country.
The brainchild of Dulson Training, the pilot project took place with Lakeside Coaches. The new service centres on Driver CPC and is now being made available to other operators who are already recognising the benefits.
Dulson Training has centres in Shrewsbury, Telford, Ludlow and Wrexham and between Telford and Gailey. Lakeside Coaches has bases in Ellesmere, Shrewsbury, Wem and Malpas.
“The course is registered for Driver CPC hours” – Steve Dulson of Dulson Training
Steve Dulson of Dulson Training said: “We are now providing specifically-built bespoke driver training for coach and haulage operators. It is the first time we have done it and there is nothing out there like it.
“The training covers in-depth customer service, equality, diversity, mobility, mental health and safeguarding – a full day’s training specifically designed to assist drivers in the industry. It is a hand-built course working with Lakeside Coaches to make sure, as the training provider, that the course is built correctly, with the correct delivery, but also looking at it from the large coach operator’s perspective.
“It takes into account all their needs and the most valuable use of their drivers’ time in undertaking this training. The course is registered for Driver CPC hours which all professional drivers, bus and lorry, must undertake.
“Instead of being a generic off-the-shelf course the new module is designed to be a really useful training tool for drivers. It gains them their hours of Driver CPC but it’s not just a case of sit and watch – it’s something that really does improve the service of the bus operator.
“It’s a new service we can offer to other operators, both coach and lorry, which meets their specific needs and addresses specific difficulties within their business. Bespoke three-and-a-half or seven-hour courses designed with them to get the most out of the compulsory training drivers have to sit.
“Our first collaboration, with Lakeside Coaches, saw our trainers spend time within the operator’s business, learning the operation and making sure the course was structured around their needs. It has proved very successful and resulted in us rolling it out to a lot of other operators who are starting to see the benefits of this module and finding it very effective.”
“Driver CPC training is compulsory for all professional bus and lorry drivers and instead of just ticking the box we are making the most of the sessions and upskilling our drivers” – Neal Hall of Lakeside Coaches
Neal Hall of Lakeside Coaches said: “We are really pleased to work with Dulson Training and combine our expertise to create really valuable content that is industry specific and not generic.
“Driver CPC training is compulsory for all professional bus and lorry drivers and instead of just ticking the box we are making the most of the sessions and upskilling our drivers to make them safer, more professional and keep up to date with the latest legislation.”