Country-wide tap & cap ticketing solution being explored
A forum is being set up to develop a tap and cap ticketing solution for the country.
The Integrated Ticketing Advisory Forum (ITAF) will be chaired by sub-national transport body Midlands Connect. It will provide an opportunity for Midlands local transport authorities and other sub-national transport bodies to share the work they are doing to make a single multi-operator smart ticketing solution possible.
The group will meet four times per year, with the first meeting happening this Friday (19 January).
Midlands Connect, along with the Transport for West Midlands (TfWM), bus operators’ group Project Coral and DfT are working together on a ticketing solution which will make multi-modal travel cheaper and easier for individuals using their smart phone or contactless bank card, capping payments at a daily or weekly limit. The focus of this work is on bus and tram travel.
Although developed in the Midlands, this is to be offered as a national solution for all of England outside of London.
“Transport users are long overdue a simplified tap-and-cap solution and this will really streamline the work we’re doing” – Bharat Pathania, Head of New Technologies at Midlands Connect
Bharat Pathania, Head of New Technologies at Midlands Connect, said: “This forum is an exciting opportunity for us to work collaboratively with transport authorities. Transport users are long overdue a simplified tap-and-cap solution and this will really streamline the work we’re doing.
“The extra flexibility and ease of smart ticketing will help attract more people to public transport and create a more efficient and modern offer.”
“This national project will see the introduction of ‘tap and go’ solution for customers using their bank card on regional bus services where, irrespective of which bus operators they use, they will get best value fare” – Matt Lewis, Swift technical director at TfWM
Matt Lewis, Swift technical director at TfWM, said: “Simplifying payment for bus travel is an important part of encouraging more people to use bus services.
“This national project will see the introduction of ‘tap and go’ solution for customers using their bank card on regional bus services where, irrespective of which bus operators they use, they will get best value fare – this will finally allow us to bring the benefits to our bus passengers, which public transport users in London have enjoyed for more than a decade.
“The creation of the ITAF will ensure that local transport authorities are aligned in their thinking as we work in partnership with bus operators as we jointly deliver this exciting project.”
The formation of ITAF follows the formation of Scotland’s National Smart Ticketing Advisory Board (NSTAB), which commenced operation in November 2023. This group comprises of different modes, transport authorities, users and experts to advise Scottish Ministers on the strategic direction for smart ticketing to improve passenger’s experience and help boost use of sustainable public transport modes.