Passengers on their local bus are ‘generally content’ with their service, according to Transport Focus’ latest survey, with 86% reporting to be satisfied. This was a slight decrease on last year’s result of 87%. However, the survey of over 40,000 passengers by the independent watchdog found value for money ratings and satisfaction with punctuality vary […]
Irizar, Solaris, VDL and Volvo have agreed to ensure the interoperability of electric buses with charging infrastructure provided by ABB, Heliox and Siemens. The objective is to ensure an open interface between electric buses and charging infrastructure and to facilitate the introduction of electric bus systems in European cities. The public transport community is preparing […]
In a recent event in Paris, BYD unveiled what it describes as the ‘world’s first’ pure electric coach, currently under homologation testing prior to its introduction in Europe. The French capital was chosen for the preview appearance thanks to a drive by the city’s mayor to reduce pollution from such vehicles. With a range of […]
Brighton & Hove Buses has joined up with local taxi firm, Streamline, to launch a scheme to make travel easier for disabled passengers in the city. The ‘Helping Hand’ scheme assists passengers who may be wheelchair users, pregnant or elderly by providing a customised pocket sized card with a message that can be shown discreetly […]
MAN Truck & Bus UK has invested a seven figure sum in improving the customer experience. The company has sought the expertise of global management consulting firm, McKinsey & Company, to launch its new ‘Customer First’ scheme. The new initiative has been designed to change focus in an attempt to dramatically improve the customer experience […]
New guidance on drivers’ hours and tachographs has been published by the DVSA. The new guide explains the rules for drivers’ hours and the keeping of records. It updates previous guidance from 2011. Visit www.gov.uk/guidance/drivers-hours-passenger-vehicles to see the new guidance.
In a preliminary trading statement, Stagecoach said its expected adjusted earnings per share for the year ending 30 April 2016 has not significantly changed since it announced its half year results in December 2015. Revenue growth in its UK Bus regional operations in the second half of the financial year has been lower than was […]
HMRC has stopped what it described as a tax avoidance scheme used by Stagecoach to cut its tax bill by £11m. The scheme involved moving money between companies in the Stagecoach Group in an attempt to create a large loss in one company. However there was no equivalent gain in the other companies. According to […]