News

What coach passengers want

Comfortable seats and wifi are amongst passengers’ most favoured aspects of a coach journey, according to a Volvo Buses study. The study was conducted in six European countries (Germany, Italy, Spain, UK, France and Sweden), taking the views of 6,000 people who travelled by tourist coach or long-distance bus. Sleeping, chatting, watching films and reading […]

ArrivaClick over first year mark

Arriva has completed its first year operating ArrivaClick, its demand-responsive public transport service. The service was piloted in and around Kent Science Park and Sittingbourne using EVM converted Mercedes-Benz Sprinters. Customers pre-book using a smartphone app, reserve a seat and get a guaranteed fare and an estimated arrival time at a chosen pick-up point. Their […]

Transport Focus

Driver still plays a big part

Independent watchdog, Transport Focus, has launched its eighth annual Bus Passenger Survey. Highlighting the report’s most salient finding, Director, David Sidebottom, said: “Despite all the great technical innovation out there, passengers are telling us that it’s still the bus driver that can make or break their journey experience.” The survey identifies factors that help deliver […]

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