Bus Éireann optimising network with Cityswift
Bus Éireann, Ireland’s national bus company, is working with public transport data intelligence specialist, CitySwift, to optimise its network.
CitySwift is to work with the operator over a five-year contract to optimise the network in Galway, Cork, Limerick and other large urban centre’s outside of Dublin.
Bus Éireann is to leverage CitySwift’s platform to get access to accurate insights that help them pinpoint exactly what is happening within the network, with the goal of accelerating network optimisation to deliver a better passenger experience.
“This partnership underscores our commitment to delivering real, tangible results to our customers” – Brian O’Rourke, co-founder and CEO at CitySwift
Brian O’Rourke, co-founder and CEO at CitySwift, said: “We are thrilled to announce our partnership with Bus Éireann, which is a pivotal milestone in our journey towards revolutionising public transportation across Ireland by having access to quality data. Bus Éireann is embracing innovation by utilising intelligent data to understand travel patterns and adapt the transport network based on these insights to meet passengers’ needs. This partnership underscores our commitment to delivering real, tangible results to our customers.”
“CitySwift’s platform will allow us to gain a true understanding of what is happening with the network” – Bus Éireann’s Chief Customer Officer, Allen Parker
Bus Éireann’s Chief Customer Officer, Allen Parker, said: “We are excited to be working with CitySwift, enabling us to take a data-driven approach to optimising the bus network. CitySwift’s platform will allow us to gain a true understanding of what is happening with the network, resulting in an improved service for passengers – for aspects such as understanding passenger behaviour through ticketing data, this is of huge value to our business. It is the platform’s offering, in addition to CitySwift’s specialised expertise in bus networks, that have made them an ideal partner in driving change through innovation.”
This partnership closely follows other developments for CitySwift, having opened its first UK office earlier this month in London and announcing additional partnerships with Transport North East, Transdev Blazefield and trentbarton. Bus Éireann now joins National Express, Transport for Wales, and Metroline, in using CitySwift’s technology to improve bus punctuality and increase passenger satisfaction.