Bakers Dolphin reopening travel shops
Bakers Dolphin is making final preparations to re-open its two travel shops.
The operator is opening its Bristol and Weston-Super-Mare shops after they were closed in March due to the coronavirus. New screens have been installed in the stores and only two customers will be allowed in at any one time. They will also be required to sanitise their hands before entering the shops. In conjunction with this, the Weston-Super-Mare-based company has published its Summer 2021 UK & Continental Coaching Holidays brochure.
Bakers Dolphin’s fleet of some 70 coaches was unable to operate because of lockdown restrictions. It has now received the new national ‘Good To Go’ charter mark, which verifies that it follows all the government and industry health and safety requirements. Since returning to coaching in July this year after the lockdown, Bakers Dolphin has taken passengers on more than 60 holidays.
Amanda Harrington, Sales and Marketing Director at Bakers Dolphin, said: “We are so pleased to be able to re-open our shops.
“We have a lot of customers who prefer talking to someone face-to-face to make their travel plans, rather than do it on the phone or the internet. Now, finally, we can welcome them back and help them find that perfect getaway for next year.
“We fully understand that booking a holiday represents a significant financial commitment during these uncertain times, and we take this responsibility extremely seriously.
“As a fully-bonded tour operator, we can assure all our customers that their money is fully protected in the extremely unlikely event that we cannot meet our financial liabilities.
“For additional reassurance, we are also now able to offer Covid-19 insurance holidays.”
“We are so grateful to our customers for their continued support and loyalty during these times, which have been among the toughest in the history of this company, which has been running for more than 130 years.
“We’re particularly grateful for the support from those customers who were not able to take the holidays they had hoped for in 2020 but who did not request refunds. Instead, they said they would want that money to go towards a holiday when they were able to go.
“These customers gave a great vote of confidence to us, and we can’t thank them enough.
“Hopefully, everyone will be able to have the holiday they want, need and have earned, in 2021.”