Ticketer rolls out contactless at Warrington

Ticketer has worked around the clock to ensure a rapid rollout of 90 EMV contactless ticket machines, with mTicketing, on Warrington’s Own Buses. The roll-out means passengers are now able to use contactless payments across the operator’s entire fleet.

With support from Merseytravel, passengers have been issued new ITSO smartcards so they can continue to travel as before, with no interruption to their journey across the Warrington and Liverpool City Region boundaries. Mticketing will be available via Warrington’s Own Buses app to speed up boarding times, and allow passengers to purchase mTickets in advance.

Drivers and passengers alike, will also benefit from Ticketer’s Schedule Adherence feature, which generates real time punctuality monitoring on bus. This should prevent the early departures of services and help the driver stick to the timetable. Additional operational benefits will include Ticketer’s automated Vehicle Checklist feature which gives real-time visibility of reported vehicle defects electronically, eliminating the need for lengthy admin with paper checklists.

John Clarfelt, CEO, Ticketer, said: “As expected, we have seen a significant rise in operators moving towards creating a completely touch-free experience for their passengers in recent months, and Warrington’s Own Buses are no exception. Protecting driver and passenger safety has been a priority for them, and we have enjoyed working in tandem with their terrific team to ensure a swift, smooth transition to our Ticketer ETMs.

“Touch-free payment acceptance is obviously vital for the new world we live in, but we’re also delighted that Warrington’s Own Buses will be taking advantage of our new Passenger Counting feature to help adapt during these challenging times, working to ensure correct social distancing on board.”