Ticketer and Passenger team-up
Transport ticketing specialist Ticketer and public transport app specialist Passenger are working together to help operators in these challenging times.
To help bus users over the coming weeks, Ticketer is rolling out Passenger’s Live Buses capability to all its operator customers. Live vehicle tracking on Passenger apps and websites will show travellers exactly where buses are on interactive maps, as operators continue to adjust timetables around key worker needs.
Passenger CEO, Tom Quay, said: “Scheduler teams are under huge pressure right now to make complex timetable adjustments and get the data published into every IT system that needs it. Given the unprecedented number of changes taking place, operators simply cannot update their real-time systems quickly enough. It is imperative that travellers can rely on getting the most accurate information possible. Showing the physical location of a bus in apps and websites is the best way to provide confidence that the bus is on its way, for anyone who has to travel.”
CEO at Ticketer, John Clarfelt, said: “We are delighted to work with our industry colleagues at Passenger to make this happen. Now, more than ever, it’s important for key industry alliances to form, to work together to put the needs of our operators first. Allowing operators to show bus locations on their apps will help key workers and those making essential journeys during these difficult times.”
- Ticketer reports that buses are still transporting 11% of their usual traveller numbers.