In Transport Focus’s latest research into the area, it was found around nine in ten passengers in the West Midlands reported that they remain happy with their bus services overall. The study showed improved satisfaction with waiting times and a reduction in anti-social behaviour incidents. However, satisfaction with actual journey time continued its downward […]
Kinchbus, part of the Wellglade Group, is trialling the UK’s first cloud based contactless payment system. The operator is recruiting customers to join the December trial which, if successful, could lead to contactless payments implemented across its fleet. Volunteers will be able to use their Visa and MasterCard debit or credit cards to make […]
In 2004, First introduced its X30 coach service across Essex linking Southend with Stansted Airport in partnership with the airport and Essex County Council. Initially operated with Plaxton Cheetah Midicoaches, full size coaches were soon required and wheelchair lift equipped Volvo B9R Plaxton Panthers took over. The same partners added the X10 route that runs […]
