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On Target 13 – Define the hirer

September 11, 2019

For most coach operators and indeed bus operators who hire buses to groups, the words ‘private hire’ cover a whole range of business, which presents itself as an opportunity to either fill in gaps around the bread and butter contract business, or as an enterprise. But what exactly is ‘private hire’? The dictionary definition is:- […]

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On Target 1 – Don’t be a charity

September 11, 2019

On Target is a title that sums up my philosophy. We are all target driven in business, or should be, as that is the only way we can measure our success or otherwise. My company is long established as am I and with some very capable people supporting me, I find myself with time to […]

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On Target 2 – Retaining drivers

September 11, 2019

By far the biggest issue in our wonderful industry is the shortage of drivers in the bus sector, but even more so, a shortage of good coach drivers. There are many ‘steering wheel attendants’ who have no pride in their profession and use their licence to fill in between their perceived ‘proper job’ – for […]

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On Target 3 – Recruiting drivers

September 11, 2019

Having revealed my secrets on how to retain drivers in the last edition of On Target, let’s start at the beginning, attracting those from outside of our industry to join us as Bus and Coach Drivers. Note I said ‘outside of our industry,’ not pinching someone else’s driver, who already has a PCV licence. Ask […]

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On Target 4 – Training drivers

September 11, 2019

Allow me to explain the economics of training my own drivers from car licence level. Many of my fellow operators tell me they can’t afford to train drivers, instead relying on others to do it; or have potential drivers self-funding to get their ticket. I look at it this way; some employees change jobs for […]

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On Target 5 – A driving life

September 11, 2019

Over the past few weeks, we have explored recruiting drivers, especially those who don’t presently drive buses or coaches for a living, and subsequently training them to PCV level. Having got this far – and given the expense of your brand-new recruits – how do you keep them? Well, firstly, don’t allow your operations people […]

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On Target 8 – make driver CPCs count

September 11, 2019

Like many owners and directors in our industry, I hold and retain a PCV driving licence. For many years, we didn’t have to do anything other than submit to a medical every five years after the age of 45, and consequently I have had a few of the latter… so far with a clean bill […]

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On Target 7 – Diesel is dying

September 11, 2019

I have several Euro VI vehicles in my fleet, certainly enough to ensure I don’t pay fees to go anywhere, at least for now.  I also have a diesel car, but I won’t be able to pop into London without paying £12 as it is only Euro 5 spec. Not that I would want to […]

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