Alongside other key workers helping in the fight against Coronavirus, Reading Buses has today praised its team of drivers for being ‘heroes’. The recognition comes with the news that their overall customer satisfaction remains high at 92% in the latest Transport Focus Bus Passenger Survey results. Although experiencing a small 2% drop in satisfaction from […]
Stagecoach East Midlands has updated its timetables in response to government advice on avoiding non-essential travel. The temporary timetables will operate until further notice and are continuing to be revised to ensure that critical routes are maintained wherever possible. Matt Cranwell, Managing Director of Stagecoach East Midlands, said: “We continue to play a crucial role […]
Bus union RMT is writing to the managing directors of all bus operating companies requesting that they adopt the following practices during the COVID-19 crisis: · a transition to cashless travel during the emergency · enhanced cleaning and sanitisation regimes on buses, buildings, mess rooms, facilities etc. especially on common touch points · assurance that toilet and washing […]
Lothian Buses is delivering a critical services network to deliver travel across Edinburgh and the Lothians due to the ongoing Covid-19 situation. Over the last week, teams across the business analysed customer travel patterns and feedback to ensure the business can continue to operate vital links for key workers across Edinburgh and the Lothians. Over […]
National Express Group executives are taking a pay deferral and sacrifice for the duration of the coronavirus outbreak. Other actions taken across the Group include stopping all non-critical cashflow. All acquisition and capital expenditure programmes are on hold. All meetings and events and non-essential travel have been cancelled and all external spend is subject to increased […]
Coach operator Rebound has asked parents to continue paying for school runs even while they are not using the service. The family-run operator has been accused of ‘holding parents to ransom’ during the coronavirus closures. However, the couple who run the Bampton-based company say it is necessary to ensure the survival of their business through unprecedented […]
Following goverment guidelines advising against unnecessary travel and social contact, a temporary timetable is being introduced on the Oxford Tube from Monday 30th March 2020 until further notice. A summary of the service levels from this date are as follows: First departing coach will leave Gloucester Green at 0315 and last at 2015 First departing […]
In line with Government advice, National Express is asking all customers to stop all non-essential travel with immediate effect. As of Tuesday 24 March, it is running a reduced service for those with essential travel needs only. More on the company’s reduced services here