Serve young passengers better, says Transport Focus

Research body, Transport Focus has called on the industry to better serve young passengers. The organisation quoted figures showing overall satisfaction for young bus passengers (16 to 18-year-olds) has risen to 80% (from 77% in 2017). However, it notes they remain the least satisfied group of passengers. Transport Focus has published a good practice guide […]

FORS coming to PCV sector

FORS, the Fleet Operator Recognition Scheme, has further developed its offering for bus and coach operators. FORS is a voluntary accreditation scheme for fleet operators. It aims to raise the level of quality within fleet operations, and to demonstrate which operators are achieving exemplary levels of best practice in safety, efficiency, and environmental protection. The scheme […]


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