News

Stagecoach Cares

Stagecoach has launched a new campaign in Sheffield celebrating its commitment to its customers. Called Stagecoach Cares, it will see 52 marketing messages displayed on buses explaining why passengers choose to travel with the operator. The reasons focus on investment in vehicles and staff, community activities and customer service. MD, Stagecoach Yorkshire, Paul Lynch, said, […]

Translink meets reliability targets

Independent research has suggested Translink continues to deliver reliable services for passengers. Bus reliability is also on target and buses are departing on time. However, passengers expressed dissatisfaction with punctuality, particularly on Belfast’s Metro services. Journeys were particularly slow as Christmas shopping started. The operator is looking at ways to improve punctuality and is working […]

BBA framework published

DfT has published a document outlining the framework of how Better Bus Areas (BBAs) should be monitored and evaluated. Behind the development of this framework are three principles: adopting a light-touch resource efficient approach to monitoring; collaborative working across local authorities, government departments, academics and other organisations; and developing the evidence base to inform future […]

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