Further help is being provided for those considering an entry to the UK Coach Awards for 2017. A new guide has been published as part of the new Coach Operators Pack on how operators can ask their customers for nominations. The pack is designed to contain everything potential entrants for the awards need, including a full set of forms, the guidance notes, the guide to the categories and criteria, plus leaflets and posters which are free to reproduce and distribute. The suggested note to customers is designed to be used as an e-mail or social media post, using forms of words successfully used by other organisations to seek votes or award nominations. Awards organisers are seeking nominations for the driver, customer service and operator awards from the industry’s customers. Public nominations for these awards are open until early December.
UK Coach Awards Chairman, Allan Edmondson, said, ‘The authentic voice of the customer, the people who use operators and drivers month in and month out, is an essential part of what we’re about. We want to hear from tour operators and group organisers about the operators, customer service staff and drivers who really deliver top notch service. Getting endorsements from customers is a great way to spread the quality message, so we hope operators will download the pack and take advantage of the advice. Being named as a Finalist or a Winner provides operators with major opportunities to promote their business and their success to their local community, we are really keen to help to do that in as many ways as we can.’