Campaign for Better Transport has welcomed the recent announcement by the nation’s major operators for the roll out of contactless payment on all buses by 2022 (see B&CB 1361, 15 January 2016). However, the group argues that there is still a need for a national strategy.
Chief Executive of Campaign for Better Transport, Stephen Joseph, said, ‘We welcome this progress with smart ticketing in principle, but passengers will want to see real benefits in the fares they actually pay. If contactless and smart cards, and the multi-operator and flexible tickets they enable, come with a big premium over ordinary fares people just won’t use them. What’s needed is a national strategy to deliver ticketing and fares that will allow for seamless, door to door travel on one card, valid on all operators with flexibility for part-time workers. Passengers in London already benefit from Oyster in this way, so why is it taking so long to have a similar nationwide scheme?’